Admissions
Start Treatment at Camelback Recovery
Talk with our admissions team about addiction or mental health treatment for yourself or someone you love. We will answer your questions, check your insurance and help you plan the next step.
Calls are confidential. Prefer to write? Use the form and an admissions specialist will contact you.
Request a call from admissions
Share a few details and we will reach out to talk through your options. There is no obligation.
- A confidential conversation. Tell us what is going on and we will listen first.
- We check your insurance. Our team contacts your insurer and explains your benefits. Verify your insurance
- The right level of care. We recommend residential, day or outpatient care based on your needs.
- Help with logistics. Our admissions team helps coordinate travel for clients coming from out of state.
If you are in crisis, call or text 988. If you are in immediate danger, call 911.
How Admission Works
Starting treatment can feel like a lot to organize. Our admissions team walks you through each step so you can focus on getting well.
Talk with admissions
Call or send the form. An admissions specialist asks about substance use, mental health, medical needs and past treatment to understand what kind of care fits.
Check coverage and choose a program
We verify your insurance benefits, explain any costs and recommend a level of care, from residential treatment to outpatient programs.
Plan your arrival
We set an admission date, answer your questions about the first day and help coordinate travel if you are coming from out of state.
Programs You Can Start With
Most clients begin in residential treatment and step down with the same clinical team. Others start in a day or outpatient program. Admissions will help you find the right starting point.
24/7 care for addiction, mental health conditions or both in a private home.
Tour the Peoria residenceFull-day treatment while you live at home or in sober living.
About PHPEvening virtual care for Arizona residents, Monday to Friday.
About Telehealth IOPTherapy and medication management for ongoing support.
About outpatient careStructured homes for accountability as you return to daily life.
About sober livingHave These Ready for Your First Call
You do not need everything to reach out. These details simply help us move faster once you are ready.
- Your insurance card, front and back
- A list of current medications and doses
- Any recent treatment, hospital stays or diagnoses
- The questions you want to ask, for you or your family
Calling for a loved one? You can start the conversation for them, and we will guide you on next steps.
Our Two Locations
Tours are available by appointment. Ask admissions to schedule a walkthrough.
Residential treatment
Peoria Residential Treatment Center
9312 W Happy Valley Rd, Peoria, AZ 85383See the residenceGet directionsDay and outpatient programs
Phoenix Outpatient Clinic
4527 N 16th St, Suite 200, Phoenix, AZ 85016Get directionsAdmissions for both locations: (602) 466-9880
What Clients Say
From the moment I arrived, I felt supported, understood, and cared for by an incredible team of staff who truly went above and beyond. Everyone was compassionate, patient, encouraging, and genuinely invested in helping each person succeed.
What really stood out to me was that the program focused on healing as a whole not just mental health or recovery, but creating a healthy lifestyle. We were encouraged to build healthy routines, take care of our bodies, eat healthy meals, develop better coping skills, become more mindful, and create habits that we could continue after leaving treatment. The combination of structure, therapy, education, wellness, healthy eating and community made such a difference in my life. Extremely grateful I went and put in the work to better my life. I would highly recommend this place to anyone I know.
Camelback recovery was life changing for me. The residential house is beautiful and cozy and you can tell that the facility really love their work by how they treat the patients
Couldn't have asked for better treatment then what I received here. I would recommend to everyone! Thank you so much for helping me in my journey.
Reviews are shared as posted on Google by former clients. Individual experiences and results vary.
Admissions FAQs
Is there a cost to talk with admissions?
No. Calls with our admissions team and insurance checks cost nothing and do not commit you to treatment.
How quickly can I start treatment?
It depends on your clinical needs, your insurance and bed availability. Our admissions team will give you a clear timeline during your first call.
What happens during the first call?
An admissions specialist asks about current substance use, mental health, medical history and past treatment, then explains which programs fit and what happens next. The call is confidential.
Do you accept my insurance?
We work with most major commercial insurance plans. Coverage depends on your plan, so we verify your benefits before admission. Camelback Recovery does not accept Medicare or Medicaid (AHCCCS).
Can I call on behalf of a family member?
Yes. You can call or send the form for someone you love, and we will talk through how to approach the next steps together.
Do you help clients coming from out of state?
Yes. Our admissions team checks out-of-state insurance plans and helps coordinate travel once you are ready to admit.
Can I tour before admitting?
Yes. Tours are available by appointment, and you can watch a video tour of the residence on our Peoria page.
