Support that continues after treatment
Recovery does not always move in a straight line. If you complete our full continuum of care and then relapse or have a recurrence of mental health symptoms within one year of IOP discharge, you can return for up to 60 days of clinically appropriate re-treatment at no additional cost.
How the Guarantee Works
The guarantee rewards the work it takes to finish every stage of care. It gives you a clear path back to treatment if you need it, without the cost becoming a reason to wait.
Complete the full continuum
Finish inpatient treatment, partial hospitalization (PHP) and intensive outpatient (IOP) at Camelback Recovery, meeting the minimums listed below.
Stay connected after discharge
Take an active part in our alumni program once you finish IOP.
Call us if you need to come back
If you relapse or your mental health symptoms return within one year of IOP discharge, call us. If our clinical leadership determines re-treatment is appropriate, you can return for up to 60 days at no additional cost.
Who Qualifies
You qualify when you meet every one of these requirements:
- Complete at least 30 consecutive days of inpatient treatment
- Attend at least 30 partial hospitalization (PHP) sessions
- Attend at least 30 intensive outpatient (IOP) sessions
- Maintain full abstinence throughout each phase of care
- Take an active part in the Camelback Recovery alumni program after IOP discharge
Wherever you live. The guarantee applies to every client who completes the full continuum, including people who travel to Arizona for treatment.
What the Guarantee Covers
- Up to 60 days of re-treatment at no additional cost
- Relapse, or a recurrence of mental health symptoms, within one year of your IOP discharge date
- Re-treatment at the level of care our clinical team determines is clinically appropriate
- A place on our waitlist, with your eligibility kept, if no bed is immediately available
Full Terms of the Guarantee
- Program completion. To qualify, you must complete Camelback Recovery's full continuum of care: at least 30 consecutive days of inpatient treatment, at least 30 partial hospitalization sessions and at least 30 intensive outpatient sessions.
- Abstinence. You must maintain full abstinence throughout each phase of care.
- Alumni participation. You must take an active part in the Camelback Recovery alumni program following IOP discharge.
- Guarantee period. The guarantee is valid for one year from the date of IOP discharge.
- What is covered. If you relapse or have a recurrence of mental health symptoms during the guarantee period, you may return for up to 60 days of re-treatment at no additional cost.
- Clinical decisions. All re-treatment determinations are made solely by Camelback Recovery's licensed medical, clinical and psychiatric leadership.
- Level of care. Re-treatment is provided at the level of care determined to be clinically appropriate.
- Bed availability. If you request re-treatment during the guarantee period and space is not immediately available, you will be placed on a waitlist and keep your eligibility until a bed becomes available.
- Where you live. The guarantee applies to clients from any state who complete the full continuum of care at Camelback Recovery.
Camelback Recovery introduced the guarantee on April 10, 2026. Read the announcement.
Questions About the Guarantee
Do clients from outside Arizona qualify?
Yes. The guarantee applies to anyone who completes the full continuum of care at Camelback Recovery, wherever they live.
Is this a money-back guarantee?
No. The guarantee provides up to 60 days of re-treatment at no additional cost. No treatment program can promise a specific outcome, and the guarantee is not a promise of sobriety.
Who decides whether I can return for re-treatment?
Our licensed medical, clinical and psychiatric leadership makes every re-treatment decision, including the level of care that fits your needs.
What happens if no bed is available when I need to return?
You are placed on our waitlist and keep your eligibility until a bed opens, as long as you requested re-treatment within the guarantee period.
How do I use the guarantee?
Call us at (602) 466-9880. Our team will confirm your eligibility and talk with you about next steps.
Ask Whether the Guarantee Applies to You
Our admissions team can explain the guarantee, walk you through treatment options and check your insurance benefits.
