Insurance verification
Check Your Insurance Coverage for Treatment
Send us your plan details and our admissions team will check your benefits for addiction and mental health treatment at Camelback Recovery. There is no cost and no obligation.
Start your benefits check
Takes about 2 minutes. We usually call back with results within an hour.
Have your insurance card handy. We will ask for:
- Insurance company
- Member ID
- Insurer phone number
- Patient name and date of birth
- Fast answers. Our team contacts your insurer and usually calls you back within an hour.
- Private and secure. Only our admissions team reviews your details.
- No commitment. Checking your benefits does not sign you up for treatment.
- For you or a loved one. Family members can submit the form on someone's behalf.
Please note: Camelback Recovery does not accept Medicare or Medicaid (AHCCCS).
How Insurance Verification Works
You do the first step. Our admissions team handles the calls to your insurance company and explains the results in plain language.
- About 2 minutes
Send your plan details
Fill out the form with the information on your insurance card. You can do this for yourself or for a loved one.
- We handle it
We contact your insurer
Our team checks your benefits for residential, partial hospitalization (PHP) and intensive outpatient (IOP) care, plus any authorization your plan requires.
- Usually within an hour
We call you with results
You will hear what your plan is likely to cover, any expected out-of-pocket costs and your next steps if you decide to start treatment.
Insurance Plans We Work With
We work with most major commercial insurance plans. Coverage depends on your specific plan, so the fastest way to know what yours covers is a benefits check. Select your carrier to learn more.
Don't see your plan? Send the form anyway. We check many other commercial and out-of-state plans. Medicare and Medicaid (AHCCCS) are not accepted.
Check my coverageWhat a Benefits Check Tells You
Insurance language can be confusing. We translate your plan into straight answers so you can make a decision with real numbers in front of you.
- Which levels of care your plan covers, from residential treatment to PHP and IOP
- Your deductible, coinsurance and out-of-pocket maximum
- Whether your plan needs prior authorization before admission
- Out-of-network benefits, if your plan has them
- Private pay and financing options when insurance falls short
Insurance Verification FAQs
Is the insurance verification free?
Yes. Checking your benefits costs nothing, and it does not commit you to treatment.
How long does it take?
The form takes about 2 minutes. Our admissions team usually calls back with your results within an hour.
What information do I need?
Your insurance company name, your member ID and the insurance company phone number, all found on your insurance card, plus the patient name and date of birth.
Can I check coverage for a family member?
Yes. Choose who is seeking treatment on the form and enter the patient details from their insurance card. We will contact you with the results.
Do you accept Medicare or Medicaid?
No. Camelback Recovery does not accept Medicare or Medicaid (AHCCCS). We work with most major commercial plans.
What if my plan does not cover treatment?
Our admissions team will walk you through your options, including out-of-network benefits, private pay and financing.
Does a benefits check guarantee payment?
No. A benefits check is a quote of the benefits your insurer reports. Final payment depends on your plan terms and your insurer’s review at the time of service.
If you are in crisis, call or text 988. If you are in immediate danger, call 911.
Insurance disclaimer
Camelback Recovery will attempt to verify your health insurance benefits and/or necessary authorizations on your behalf. Please note, this is only a quote of benefits and/or authorization. We cannot guarantee payment or verification eligibility as conveyed by your health insurance provider will be accurate and complete. Payment of benefits are subject to all terms, conditions, limitations, and exclusions of the member’s contract at time of service. Your health insurance company will only pay for services that it determines to be “reasonable and necessary.” Camelback Recovery will make every effort to have all services preauthorized by your health insurance company. If your health insurance company determines that a particular service is not reasonable and necessary, or that a particular service is not covered under your plan, your insurer will deny payment for that service and it will become your responsibility.
